UK CUSTOMERS (12/03/21)
We now can supply to the UK again on a trial basis until the end of March 2021. Minimum order spend is 200 Euros (applies to all NON-EU countries) and the delivery charge is 19.99 Euros. Parcels sent with an express (approximate) 2-3 day FedEx service. CONDITION: UK customers must provide their national insurance number, as this is requested by FedEx when we submit the paperwork.
EUROPEAN-UNION GROUP ONE SHIPPING ADDRESSES
Minimum Spend €100 Euros
Countries within this group include –
Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
Postage Options
- DPD/Courier €9.99 Euros
- DPD/Courier (minimum spend €120 Euros) FREE DELIVERY
- For ITALY ONLY we send with Bartolini/Courier (minimum spend €120 Euros) FREE DELIVERY
If you have a IVA/VAT number you are entitled to IVA/VAT free shopping. Please just enter your IVA/VAT number into the “VAT Number” box at checkout. The screen may freeze briefly whilst your IVA/VAT number is checked. If valid the IVA/VAT will be removed from your order total.
This does not apply for ITALY. For Italy customers please enter your IVA details and they will appear on your invoice. You will still pay the IVA BUT you can then claim the IVA back via your accountant.
EUROPEAN-UNION GROUP TWO SHIPPING ADDRESSES
Minimum Spend €100 Euros
Countries within this group include –
Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Portugal, Spain
Postage Options
- DPD/Courier €12.99 Euros
- DPD/Courier (minimum spend €150 Euros) FREE DELIVERY
If you have a IVA/VAT number you are entitled to IVA/VAT free shopping. Please just enter your IVA/VAT number into the “VAT Number” box at checkout. The screen may freeze briefly whilst your IVA/VAT number is checked. If valid the IVA/VAT will be removed from your order total.
EUROPEAN-UNION GROUP THREE SHIPPING ADDRESSES
Minimum Spend €100 Euros
Countries within this group include –
Republic of Ireland, Romania
Postage Options
- DPD/Courier €17.99 Euros
- DPD/Courier (minimum spend €175 Euros) FREE DELIVERY
If you have a IVA/VAT number you are entitled to IVA/VAT free shopping. Please just enter your IVA/VAT number into the “VAT Number” box at checkout. The screen may freeze briefly whilst your IVA/VAT number is checked. If valid the IVA/VAT will be removed from your order total.
EUROPEAN-UNION GROUP FOUR SHIPPING ADDRESSES
Minimum Spend €100 Euros
Countries within this group include –
Greece, Sweden, Cyprus
Postage Options
- UPS or DHL/Courier €19.99 Euros
- UPS or DHL/Courier (minimum spend €230 Euros) FREE DELIVERY
Malta = Poste Italiane Express €24.99 Euros
If you have a IVA/VAT number you are entitled to IVA/VAT free shopping. Please just enter your IVA/VAT number into the “VAT Number” box at checkout. The screen may freeze briefly whilst your IVA/VAT number is checked. If valid the IVA/VAT will be removed from your order total.
NON-EUROPEAN UNION GROUP FIVE SHIPPING ADDRESSES
Minimum Spend €200 Euros
Countries within this group include –
Switzerland = UPS or DHL/Courier €38.99 Euros
Iceland = UPS or DHL/Courier €51.99 Euros
Norway = UPS or DHL/Courier €44.99 Euros
USA + CANADA + SINGAPORE + HONG-KONG SHIPPING ADDRESSES
Minimum Spend €200 Euros
Postage Options
- FEDEX/Courier €38.99 Euros
- FEDEX/Courier €19.99 Euros – subject to a 350 Euro Spend.
Orders shipped to USA + CANADA + HONG KONG + TAIWAN + SINGAPORE are not charged IVA/VAT. 22% IVA/VAT will automatically be deducted from the listed price once you select your country at the checkout stage.
ISRAEL + SOUTH AFRICA + SAUDI ARABIA + MALAYSIA + JAPAN + TAIWAN + SOUTH KOREA + RUSSIA + U.A.E SHIPPING ADDRESSES
Minimum Spend €200 Euros
Postage Options
- Courier €44.99 Euros (Exception Russia = Poste Italiane/Courier + NEW ZEALAND/ via UPS @ €45.99 Euros)
Orders shipped to ISRAEL + SAUDI ARABIA + MALAYSIA + JAPAN + SOUTH KOREA + TAIWAN + SOUTH AFRICA + RUSSIA + UAE, are not charged IVA/VAT. 22% IVA/VAT will automatically be deducted from the listed price once you select your country at the checkout stage.
More Information
Please refer to the Shipping and delivery and Re-Delivery Of Your Parcel sections of our Terms & Conditions.
We aim to dispatch all orders within 3 working days.
Delivery Timescales: Please note although we turn orders around extremely quickly we ask customers to please see our guideline below that provides a rough estimate as to when you should expect to receive your order. Please also allow an extra 2 days on top of our guideline times before contacting us.
E.U 2-5 working days
NON-E.U 3-10 working days
Should you have further questions regarding delivery timescales please contact our support team at info [at] hermitageoils.com and we will be happy to help you further.